Privacy Policy-Fableticsshop

Fableticsshop (“We/Us/Our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit Fableticsshop.com (the “Website”), purchase our activewear products (including leggings, sweatpants, shorts, tops, tees, and more), or interact with our services. By accessing or using our Website, you consent to the practices described in this Policy.

1. Information We Collect

We collect personal and non-personal information to provide, improve, and personalize our services. The types of information include:

1.1 Personal Information
  • Contact Details: Full name, email address (e.g., [email protected] for communications), shipping and billing addresses, phone number (if voluntarily provided).
  • Payment Information: Credit card details, billing address, and payment method preferences (processed securely through third-party payment providers; we do not store full payment card information).
  • Account Information: Username, password (encrypted), and account preferences if you create a user account on our Website.
  • Order Information: Details of products purchased, order history, transaction records, and communication related to your orders.
  • Optional Information: Sizing preferences, fitness activity interests, or feedback provided through surveys, reviews, or customer service interactions (voluntarily submitted by you).
1.2 Non-Personal Information
  • Technical Data: IP address, browser type, device model, operating system, internet service provider, referring URLs, and website navigation patterns.
  • Usage Data: Information about how you interact with our Website, such as product pages viewed, search queries, time spent on the site, and click-through rates.
  • Aggregated Data: Anonymous, aggregated statistics (e.g., number of visitors, popular product categories, regional shipping trends) that cannot be linked to individual users.

2. How We Use Your Information

We use your information for legitimate business purposes, aligned with providing you with a seamless shopping experience and improving our services:

  • Process and fulfill your orders (e.g., shipping products, processing payments, sending order confirmations and delivery updates).
  • Provide customer support (e.g., responding to inquiries, resolving order issues, processing returns and refunds).
  • Personalize your experience (e.g., recommending products based on browsing history, tailoring content to your fitness interests or sizing preferences).
  • Improve our Website and products (e.g., analyzing usage patterns to optimize site navigation, developing new activewear designs based on customer feedback).
  • Communicate with you (e.g., sending service-related notifications, promotional offers for leggings, sweatpants, or other products; you can opt out of marketing communications at any time).
  • Maintain security (e.g., detecting and preventing fraud, protecting against unauthorized access to our systems and your account).
  • Comply with legal obligations (e.g., tax reporting, responding to regulatory requests, resolving disputes).

You can manage cookie preferences through your browser settings (note: disabling certain cookies may limit Website functionality, such as saving your shopping cart). By continuing to use our Website, you agree to our use of cookies as described.

3. Disclosure of Your Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may disclose your information in the following limited circumstances:

  • Third-Party Service Providers: To trusted vendors who assist with our operations (e.g., payment processors, shipping carriers, email service providers, analytics tools) — these parties are bound by confidentiality agreements and may only use your data to perform their services for us.
  • Legal Compliance: If required by law, court order, or regulatory request (e.g., responding to a subpoena, complying with tax regulations).
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity (we will notify you of any such transfer via email or our Website).
  • Consent: With your explicit permission (e.g., sharing information with a partner for a joint promotional offer).
  • Safety & Security: To protect the rights, property, or safety of Fableticsshop, our customers, or third parties (e.g., addressing fraud or unauthorized activity).

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure:

  • Encryption of data in transit (via SSL/TLS) and at rest.
  • Secure payment processing through PCI DSS-compliant providers.
  • Regular security audits, updates to our systems, and malware protection.
  • Restricted access to personal information (limited to authorized staff with a legitimate business need).

While we strive to protect your data, no security measure is 100% foolproof. You acknowledge that there is a risk of unauthorized access to your information, and we are not liable for data breaches caused by third-party negligence or external factors beyond our control.

5. Your Data Rights

Depending on your jurisdiction (e.g., EU/EEA under GDPR, California under CCPA), you may have the following rights regarding your personal information:

  • Access to the personal information we hold about you.
  • Correction of inaccurate or incomplete data.
  • Erasure of your data (subject to legal obligations, such as retaining order records for tax purposes).
  • Restriction of processing (e.g., if you dispute the accuracy of your data).
  • Data portability (receiving your data in a machine-readable format).
  • Right to object to processing (e.g., marketing communications).
  • Right to withdraw consent (where processing is based on your consent).

To exercise these rights, please contact us at [email protected] with your full name, order number (if applicable), and a detailed description of your request. We may require verification of your identity before processing your request to protect your privacy.

6. Retention of Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, or as required by law:

  • Order and payment information is retained for tax and legal compliance purposes (typically 7 years).
  • Account information is retained until you request account deletion (you can do this by contacting customer service).
  • Non-personal or aggregated data may be retained indefinitely for business analytics.

After the retention period, we will securely delete or anonymize your personal information to prevent identification.

7. Third-Party Links

Our Website may contain links to third-party websites (e.g., social media platforms, payment gateways, fitness blogs). This Privacy Policy does not apply to third-party sites — we recommend reviewing their privacy policies before providing any personal information. We are not responsible for the privacy practices or content of third-party websites.

8. Children’s Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will promptly delete the data. Parents or guardians may contact us to request the removal of their child’s information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date. Your continued use of the Website after the changes take effect constitutes acceptance of the updated Policy. We encourage you to review this Policy periodically.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:

Email: [email protected]