Shipping Policy-Fableticsshop

At Fableticsshop, we’re committed to delivering your activewear—including leggings, sweatpants, shorts, tops, tees, and more—with reliability and convenience, backed by our global free shipping guarantee. This Shipping Policy outlines our order processing times, delivery estimates, shipping methods, and related terms to keep you informed throughout the delivery journey. By placing an order with us, you agree to the provisions below.

1. Free Worldwide Shipping

Fableticsshop offers complimentary standard shipping to every destination worldwide—no minimum order value required. There are no hidden fees or additional shipping charges at checkout; the price displayed for your selected activewear is the total amount you’ll pay (excluding applicable taxes, where required by law). This free shipping applies to all products in our collection, regardless of order size or destination.

2. Order Processing Time

Orders are processed and prepared for shipment within 1–3 business days from the date of order confirmation. Processing time refers to the period between order placement and dispatch, and does not include delivery transit time. Important notes:

• Processing times may be extended during peak seasons (e.g., holidays, sales events), inventory restocks, or unforeseen logistical disruptions. We will notify you via email if your order is expected to experience a significant delay (more than 3 business days).
• Orders placed on weekends or public holidays will begin processing on the next business day.
• Customized or personalized items (if applicable) may require additional processing time, which will be clearly stated on the product page.

3. Delivery Time Estimates

Once your order is dispatched, the estimated delivery time is 6–12 business days to most destinations globally. This transit time is an estimate and may vary based on the following factors:

• Destination location (remote areas or regions with limited postal services may require additional time).
• Customs processing (for international orders, customs clearance can occasionally extend delivery—this is beyond our control).
• Shipping carrier delays (e.g., weather conditions, logistical bottlenecks, or high-volume periods).

You will receive a shipping confirmation email with a unique tracking number once your order is dispatched. Use this tracking number to monitor the progress of your delivery via the carrier’s official website.

4. Shipping Methods & Carriers

We partner with trusted international shipping carriers (e.g., DHL, FedEx, UPS, and local postal services) to ensure your activewear is delivered safely and efficiently. The specific carrier assigned to your order will depend on your destination, order weight, and current logistical conditions. All shipments include tracking capabilities, allowing you to follow your package from our warehouse to your doorstep.

5. Order Tracking

• Tracking information is activated within 24–48 hours of dispatch (please allow time for the carrier to update their system with real-time tracking data).
• If you do not receive your tracking number within 3 business days of order confirmation, or if you encounter issues accessing tracking details, please contact our customer service team at [email protected] with your order number for immediate assistance.
• Tracking updates may include milestones such as “package picked up,” “in transit,” “customs clearance,” and “out for delivery”—we recommend checking the carrier’s website regularly for the latest status.

6. Address Requirements & Changes

• It is your responsibility to provide a complete, accurate, and deliverable shipping address at checkout. We are not liable for delays, non-delivery, or returned packages caused by incorrect or incomplete address information (e.g., missing apartment numbers, incorrect postal codes, or misspelled street names).
• If you need to modify your shipping address after placing an order, please contact us immediately. We can only accommodate address changes if the order has not yet been processed or dispatched (typically within 1–3 business days of order placement). Once an order is in transit, address changes are no longer possible.
• For international orders, please ensure your address includes all necessary customs information (e.g., full name, contact phone number, and detailed street address) to avoid customs delays.

7. International Shipping Notes

• For international orders, the recipient is responsible for any customs duties, taxes, or import fees imposed by the destination country. These fees are not included in the product price or free shipping offer, and are collected by the shipping carrier upon delivery.
• We recommend checking your local customs regulations before placing an order to understand any potential fees or restrictions for activewear imports. Fableticsshop is not responsible for delays caused by customs inspections, or refused deliveries due to non-payment of duties/taxes.
• Some countries may have restrictions on certain fabric types or product designs—please verify local regulations to ensure your order can be legally imported.

8. Missing or Lost Packages

• If your tracking information shows that your package has been delivered but you have not received it, please first check with your local postal service, building management (e.g., mailroom, front desk), or neighbors for possible misdelivery.
• If you believe your package is lost or missing, please contact our customer service team within 14 days of the estimated delivery date. Provide your order number, tracking number, and a detailed description of the issue. We will initiate an investigation with the shipping carrier and assist you in resolving the matter (e.g., arranging a replacement or full refund if the package is confirmed lost).

9. Undelivered & Returned Packages

• If a package is returned to us due to an undeliverable address (e.g., incorrect details, recipient unavailable, or refused delivery), we will notify you via email within 3 business days of receiving the returned package.
• You may request a reshipment (subject to availability of the product) or a full refund (excluding any non-refundable customs fees or taxes). If we do not receive a response from you within 30 days of our notification, we will process a full refund for the product(s).
• Reshipment requests may be subject to additional processing time, and we cannot guarantee the same delivery timeframe as the original order.

10. Contact Us

If you have questions, concerns, or need assistance with shipping-related matters (e.g., tracking updates, delivery delays, address changes, or missing packages), please contact our customer service team at:

Email: [email protected]

We aim to provide transparent and reliable shipping services, ensuring your Fableticsshop activewear arrives in time for your next workout or everyday wear.